Wristforge
Customer satisfaction at Wristforge

Testimonials

What Our Customers Say

Reviews from people who left a watch at the workshop and came back to find it running as it should. Not edited, not exaggerated.

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14+

Years of Practice

1,200+

Movements Serviced

4.9

Average Rating

97%

Satisfied Customers

Customer Reviews

From the Workshop Log

PP

Parinya Phongphan

Bangkok · Mechanical Overhaul

Brought in an ETA 2824 that had been running about three minutes slow per day. Kritsada was straightforward about what needed doing and gave me a quote before touching anything. Picked it up eight days later running within plus two seconds per day. The timing sheet he handed over was a nice touch — I had not expected that.

June 2025

SN

Siraphat Nokkaew

Ayutthaya · Light Service

Came in with a Seiko diver that just needed a refresh before I lent it to my brother for a trip. They cleaned it up, polished out some light scratches on the case, and confirmed the basic function was fine. Job was ready in three days. Could not fault the price for what was done. The wait time on bigger jobs can be a few weeks, which is worth knowing beforehand.

May 2025

WK

Wanchai Kamsuwan

Chiang Mai · Restoration Package

My father's Longines had not been touched in about twenty years and the case had collected a lot of wear. I was not sure it was worth putting significant money into, so I asked for an assessment first. The assessment report was detailed enough that I felt confident proceeding with the full restoration. Three weeks later the piece was back — movement running cleanly, case looking closer to how it must have looked decades ago. Worth the trip from Chiang Mai.

June 2025

TL

Thanaporn Laoha

Lopburi · Mechanical Overhaul

Had a vintage Miyota movement that was stopping and starting. Dropped it off and heard back within two days with a clear explanation — worn click spring and dried lubricant throughout. Part cost was quoted separately, which I appreciated. Picked it up a week later running fine. Good clear communication throughout.

May 2025

KS

Kanokwan Sriphan

Ayutthaya · Light Service

Brought in a dress watch that needed a clean and polish ahead of a family event. The result was noticeably better — case surfaces much cleaner and the bracelet felt tighter than it had been. They found a small issue with the crown during the check and mentioned it as something to keep an eye on. Appreciated that they told me rather than just ignoring it.

June 2025

BC

Brian Calder

Expat, Bangkok · Restoration Package

I had been putting off getting my Tudor serviced for years — partly not knowing who to trust with it. A colleague recommended Wristforge. The assessment was honest about the work required and the timeline was given realistically (they said four weeks and it was about that). The piece came back with timing readings, a pressure test certificate, and documentation of what had been done. Exactly what I needed to know the service had been done properly.

May 2025

Case Studies

From the Bench

Case Study 01 — Mechanical Overhaul

A Daily Wearer Running Erratically

The Situation

A Miyota 9015 worn daily for seven years — no prior service. The owner noticed it losing roughly five minutes per day and occasionally stopping overnight. Brought it in unsure whether the movement had failed or simply needed attention.

What Was Done

Full disassembly and ultrasonic cleaning revealed dried lubricant throughout and a worn mainspring. Spring was replaced (quoted and approved), parts cleaned and reassembled with fresh oil at all service points. Regulated over two days.

The Outcome

Movement returned to within +4 seconds per day in multiple positions. Owner received timing sheet and component summary. Duration: 8 working days. Owner noted the watch had not run this accurately since new.

Case Study 02 — Restoration Package

Inherited Longines, Not Run in Fifteen Years

The Situation

An inherited Longines cal. 30L from the 1960s — not wound or worn in roughly fifteen years. The case showed significant surface oxidation, the crystal was deeply scratched, and the movement would not run at all on winding.

What Was Done

Full Restoration Package: movement disassembled, cleaned, lubricated, and regulated. Broken balance staff replaced. Case refinished to satin/polish combination per original spec. Crystal replaced with period-appropriate mineral glass. Gaskets renewed and pressure-tested.

The Outcome

Movement running within -8 to +12 seconds per day across positions — good for a vintage caliber of this age. Case finish close to original character. Water resistance confirmed to 3ATM. Duration: 3.5 weeks. Full written record delivered.

Case Study 03 — Light Service

Pre-Event Polish on a Gift Watch

The Situation

A gifted watch, about four years old, being prepared for a significant family occasion. Running well but looking dull with bracelet wear. Customer wanted a cosmetic refresh and a quick confirmation that nothing was functionally wrong.

What Was Done

Light Service: case and bracelet cleaned and polished, crown and pushers checked, movement function confirmed. Findings report noted that the movement was running acceptably but would benefit from a full overhaul within two to three years.

The Outcome

Watch returned in noticeably improved cosmetic condition in three days. Customer had a clear picture of its functional state with no pressure to proceed further. Price: ฿3,600 as quoted.

Find Us

Workshop Contact Details

Address

134 U Thong Road, Pratu Chai, Ayutthaya 13000

Hours

Mon–Sat: 9:00–18:00
Sunday: Closed

Credentials

Workshop Credentials

WOSTEP-Aligned Training

Foundation watchmaking curriculum

PDPA Compliant

Customer data handled under Thai PDPA

Thailand Craft Guild

Registered independent repair workshop

Your Turn

Bring Your Watch to the Workshop

Drop in or send a message. Assessment is the first step — no obligation beyond that.

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